![]() ![]() There are several 3rd party security suites (Avast, AVG Eset and Kaspersky) that some affected users have managed to identify as being responsible for the apparition of this error. If you’re encountering the “Can’t establish a secure connection” error, one of the first things you should start looking at is your 3rd party Antivirus (if you have one). Method 1: Disabling the real-time protection of your 3rd party AV (if applicable) To maximize the efficiency, follow the methods below in the order that they are presented until you discover a fix that is effective in resolving the issue for your particular scenario. Below you have several methods that other users in a similar situation have used to get the issue resolved. If you’re struggling to resolve this particular error message, this article will provide you with a selection of quality steps. Typically, you can try uploading via the desktop version whenever the web version is showing this error message. Internal application server – There have been situations in the past where Google acknowledged being at fault for the apparition of this particular error message.Affected users have identified several overprotective security suites that might hinder the connection between the PC and Google Play Music. 3rd-party antivirus is interfering with the connection – This is one of the most common causes why this error message occurs.This can be typically circumvented by ripping the CD with Windows Media Player. The user is trying to update CD’s directly to Google Play – There’s a lot of user speculation suggesting that there has been some kind of update that is now preventing Audio CDs from being uploaded directly to Google Play Music. ![]()
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